Custom Chatbots

// Advanced Custom Chatbot Configuration
import { AINexusClient } from '@ainexuspro/sdk';

const client = new AINexusClient({
  apiKey: process.env.AINEXUS_API_KEY,
  environment: 'production'
});

// Custom bot configuration with advanced features
const customBotConfig = {
  name: 'Custom Support Bot',
  personality: {
    tone: 'professional',
    formality: 'medium',
    responseLength: 'detailed',
    culturalContext: 'global'
  },
  knowledgeBase: {
    sources: [
      'https://your-knowledge-base.com/api/docs',
      'https://your-faq-system.com/api/faqs'
    ],
    updateFrequency: 'daily'
  },
  workflows: [
    {
      name: 'ticket_creation',
      steps: [
        'collect_issue_details',
        'categorize_issue',
        'check_knowledge_base',
        'create_support_ticket'
      ]
    }
  ],
  userManagement: {
    authentication: 'required',
    profileFields: ['name', 'email', 'company', 'role'],
    sessionTimeout: 3600
  },
  integrations: [
    {
      name: 'CRM',
      endpoint: 'https://your-crm.com/api',
      actions: ['create_lead', 'update_contact']
    }
  ]
};

// Create the custom bot
async function createCustomBot() {
  try {
    const bot = await client.bots.create(customBotConfig);
    console.log('Custom bot created:', bot.id);
    
    // Test with a complex scenario
    const response = await client.bots.sendMessage({
      botId: bot.id,
      message: 'I need help with my order #12345',
      sessionId: 'user_123',
      context: {
        userId: 'user_456',
        userRole: 'customer',
        previousInteractions: 3
      }
    });
    
    console.log('Bot response:', response.reply);
    return bot;
  } catch (error) {
    console.error('Error creating custom bot:', error);
  }
}